Online Doctor Consultation service

Project Overview

We are building an Online Doctor Consultation System, a digital healthcare platform that allows patients to connect with licensed doctors virtually. The system will provide a secure and efficient environment for users to book appointments, consult doctors via video/audio/text, upload medical records, receive prescriptions, and track their health history online.

This platform bridges the gap between doctors and patients, especially in remote areas, by offering telemedicine services through a web and mobile interface. It ensures convenience, accessibility, and timely medical support for general or specialized health concerns.

Objective

The objective of this project is to develop a smart and secure digital consultation system that:

• Connects doctors and patients through online channels,

• Facilitates appointment scheduling and virtual consultations,

• Provides a complete medical history and prescription log,

• Enables doctors to manage their practice remotely,

• Supports emergency queries and follow-ups effectively.

System Users

1. Patients

2. Doctors

3. Admins

System Modules

1. Patient Panel

The patient interface will allow users to:

• Register and log in securely.

• Search for doctors by specialization, availability, or rating.

• View doctor profiles with qualifications and experience.

• Book appointments for video/audio/text consultations.

• Join virtual consultations from their device.

• Upload and manage medical records and lab reports.

• Receive digital prescriptions and health advice.

• Chat with doctors for follow-ups or clarifications.

• View consultation history and upcoming appointments.

• Rate and review doctors after sessions.

2. Doctor Panel

Doctors will have access to:

• Register and complete their professional profile.

• Manage availability calendar (dates, time slots).

• Accept, reschedule, or reject appointment requests.

• Access patient history and previous consultations.

• Conduct consultations using audio/video/text.

• Create and issue digital prescriptions.

• View consultation summaries and patient feedback.

• Track earnings and generate invoices.

3. Admin Panel

The admin dashboard will manage and monitor the system:

• Approve or reject doctor registrations after verification.

• Manage users, doctors, and system access.

• Monitor ongoing and completed consultations.

• Handle user support, complaints, and feedback.

• Generate reports for doctor earnings, system usage, etc.

• Control content such as health tips, FAQs, and banners.

Core Features

• Doctor Directory: Browse or search doctors by specialization, experience, language, or availability.

• Appointment Booking System: View available time slots and confirm bookings.

• Multi-mode Consultation: Support for chat, voice, and video consultations.

• E-Prescriptions: Doctors can issue digital prescriptions with their signature and stamp.

• Medical Records Management: Patients can upload, download, and store test results and documents.

• Chat Support & Follow-Up: Secure messaging for clarifications or post-consultation queries.

• Notifications & Reminders: Appointment reminders via in-app alert, SMS, or email.

• Reports & Analytics: View reports on consultation trends, earnings, patient count, etc.

• Emergency Mode (Optional): Fast access to doctors for urgent consultations.

Data Handling & Flow

• User data is secured and stored with unique identifiers.

• Medical records are associated with each patient and encrypted for privacy.

• Each appointment generates a consultation record, including summary, notes, and prescription.

• System maintains logs of all communications and actions for auditing.

Security Measures

• Role-based access control (patient/doctor/admin).

• All data is transmitted securely and encrypted.

• Sensitive documents (prescriptions, reports) are securely stored and only visible to authorized users.

• Regular activity logging and session management for data protection.

Performance Optimization

• Appointment slots are updated in real time to prevent double booking.

• Media files (prescriptions, reports) are compressed and optimized.

• Responsive design for smooth access across devices.

Future Enhancements

• AI-based symptom checker before consulting doctors.

• Health monitoring integrations (smartwatch/fitness tracker data).

• Voice-to-text note conversion during consultations.

• Video consultation recording